I cannot upload/save my information

If you experience problems uploading images, it may be that you are attempting to upload a file that the system cannot accept e.g. PDF or doc files. It may also be that your file is too large.

If your updated information will not save, try to fill out a section at a time and then click on 'Save all information' at the bottom of the page.

If you continue to experience problems, please send a screenshot/screenshots and a description of the problem to customer service.